What is an apology?
“I wish I hadn’t done it.” “I wish I hadn’t hurt you.” “I wish I had phrased it differently.” “I regret having said that.” “I will try not to do it again.”
But you do. You do it again. And again and again until the hurt is what is expected and the thoughtful action becomes the surprise.
So then what is an apology? It is lip service. It is empty air. It is a sequence of sounds with no meaning. It is hollow. It is nothing at all.